Please contact PV support for assistance.
Launcher (Lock on homepage) / Logging In
Some users are receiving connection errors when using the Launcher or RDP file. Please try a second time or use the "Capture" access from the Portal (if you do not have Portal capture access, contact support.)
Page Vault Browser, General
No known issues
Facebook Expander: Single Timeline Capture
No known issues
Facebook Expander: Post by Post
No known issues
Instagram Grid Scroll
No known issues
Instagram Post Expander
No known issues
Twitter Scroll
No known issues
TikTok Expander
Tiktok throttles our expander at random, causing the automation to error while uploading captures. Please reach out to PV support for assistance if you experience this behavior.
View captures
No known issues
Export all captures
No known issues
PDF generation (after captures)
No known issues
No PDF metadata cover page
No known issues
Admin create/delete new accounts
No known issues
Web Pages
No known issues
Videos
No known issues
Documents
No known issues